TxtPlai takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to our services. By using the TxtPlai services, or visiting the TxtPlai website at (“the Services”), you accept the practices outlined in this Privacy Policy.

What is covered by this Policy?

This Privacy Policy covers TxtPlai’s treatment of information that TxtPlai gathers when you access or use the Services. This Privacy Policy does not cover (i) use of information by third parties we do not control, or (ii) information collected via third party mobile or software applications which utilize TxtPlai’s development platform. If you are accessing the Services via a third party application or service that is integrated with TxtPlai, then such third party's privacy policy will govern the use, storage and disclosure of your data in connection with such application or service.

What Information Does TxtPlai Collect?

TxtPlai only collects device specific information such as hardware, unique device identifiers as well as language and words that you use but we do not use any communication as such. For example, if the user enters ‘Hi John, how are you?’, TxtPlai will not save the text as a whole, and will not link it to a user, but it will be saved as separate, unlinked phrases. We only collect this information in order to further develop and improve our services. All content submitted by you to the Services may be retained by us indefinitely, even if and after your access to the Services is terminated.

In connection with your use of the Services, TxtPlai may collect information that is created or provided by you for such purposes (collectively, "Service Information"). This may include but is not limited to: (a) usage data, such as messaging history.

TxtPlai may receive orders, subpoenas or other legal demands for "Personally Identifiable Data", meaning data which directly, or used in conjunction with other provided information, enables the identification of a specific individual that has been collected on behalf of third party providers integrated with TxtPlai through the use of their applications or services. In such cases, TxtPlai will refer the party requesting the Personally Identifiable Data to the applicable third party provider (our "Customer/s"). That provider will respond in accordance with its own policies and may disclose your Personally Identifiable Data in response to such subpoena or other demand for information. If you have questions about any such disclosures, you should contact the applicable provider directly, as TxtPlai is not responsible for the policies and practices of such third party providers. TxtPlai will have no liability in connection with any act or omission of any such provider with respect to your data or information or otherwise.

Customer forums and reference lists

TxtPlai may post a list of Customers and testimonials on its website that contains information such as Customer names and titles. TxtPlai may identify Customer by name, with or without use of the Customer’s trademark, in general promotional lists of TxtPlai’s customers without Customer’s prior consent. TxtPlai obtains the consent of each Customer prior to postingtestimonials. TxtPlai may provide bulletin boards, blogs, or help forums on its website. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. TxtPlai is not responsible for the personal information you choose to submit in these forums.

Will TxtPlai Share Any of the Information it Receives?

We may employ other companies and people to perform tasks on our behalf and only for limited purposes we will share the information with the following without limitation:

Agents: We may employ other companies and people to perform tasks on our behalf - meaning they are helping us to provide our Services. We may share your Service Information with such companies/persons solely as necessary for them to help us provide the Services. Unless we tell you differently, TxtPlai's agents do not have any right to use Service Information we share with them beyond what is necessary to assist us.

Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, Service Information is typically one of the business assets that are transferred. Moreover, if TxtPlai, or substantially all of its assets, were acquired, or in the unlikely event that TxtPlai goes out of business or enters bankruptcy, Service Information would be one of the assets that is transferred or acquired by a third party.

Protection of TxtPlai and Others: We may be required to release Service Information pursuant to a lawful request by public authorities, including to meet national security or law enforcement requirements or when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of TxtPlai, our employees, our users, our agents, or others. Law enforcement officials who believe that notification would jeopardize an investigation should obtain an appropriate court order or other appropriate process establishing that notice is prohibited. If your Service Information request draws attention to an ongoing violation of our Services Agreement, we will take action to prevent further abuse, including actions that may notify the user that we are aware of their misconduct.

Conditions of Use

If you decide to access or use the Services, any possible dispute over privacy is subject to this Privacy Policy and our Services Agreement, including limitations on damages, arbitration of disputes, and application of United Kingdom law.


We do not knowingly collect or solicit personally identifiable information from children under 13; if you are a child under 13, please do not attempt to register on the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at

Changes to this Privacy Policy

TxtPlai may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will provide notice of such changes through the TxtPlai website or through any other reasonable means of communication. Users are bound by any changes to the Privacy Policy when they use the Services.

Questions or Concerns

If you have any questions or concerns regarding privacy in connection with the Services, please send us a detailed message at We will make commercially reasonable efforts to resolve your concerns.


TxtPlai commits to resolve complaints about your privacy and our collection or use of your personal information. Anyone with inquiries or complaints regarding this privacy policy should first contact TxtPlai at: